EXPERTS IN CARE AND PROTECTION FOR HOME FURNISHINGS AND MORE. Exclusive Distributor & Service Provider Of UNITERS For PRC, HK and Macau
Service & Protection Plans for Retailers
Overview

UNITERS is a leader in the service and protection plan industry, supported by comprehensive resources and innovative technology.

UNITERS offers comprehensive after-sale service and protection plans for indoor and outdoor furniture, adjustable beds, mattresses, and area rugs. In today’s relationship driven marketplace, we understand the importance of not only protecting your customer’s investment, but also your brand integrity.

UNITERS truly cares about the consumer, before and after the sale. We work tirelessly to preserve the positive buying experience, securing repeat customers and referrals for our retail partners. This is why UNITERS plans have been chosen by some of the leading furniture and bedding retailers in the world.

Key Features
  • Contact Centers
  • Service
  • App
  • Training

Contact Centers

UNITERS utilizes US based contact centers that are equipped to handle direct access with the end-user. No matter the request, the in-house furniture care specialists have the knowledge and resources to quickly answer any cleaning or product care request through app, email, chat, or phone.

Service

If professional assistance is required, UNITERS maintains an extensive network of highly trained technicians ready to quickly and skillfully resolve any situation.

App

The UNITERS App is designed for customer ease of use when submitting or tracking claims. Additionally, it provides solutions for cleaning and product maintenance.

Training

With interactive training and education programs in place, UNITERS will provide practical resources for your sales and customer support staff to effectively communicate the advantages of a protection plan to your customers.

To understand why so many manufacturers and retailers partner with UNITERS, contact us to schedule a discovery meeting.

Protectoin Plans
Furniture

Life Happens

Furniture is typically the third largest investment a consumer will make, behind their home and automobile. Once furniture is in the home, it is inevitable that accidents will happen. Spills, stains, rips, tears, burns, punctures, or manufacturer defects can quickly turn a once positive buying experience into worry and irritation for your customer. UNITERS furniture protection plans are the very best in the industry at rapidly turning a customer’s concern into a positive testimonial.

UNITERS offers a wide range of customizable protection and service plans available for a variety of materials including leather, fabric, and wood. Plans are available for multiple terms of coverage from extended manufacturer's warranties to total after sale repair and care.

As always, UNITERS protection plans come with the backing of decades of industry knowledge, innovative technology, and products designed to resolve the toughest cleaning and repair issues.

Outdoor Furniture

Coverage, Rain or Shine

Outdoor furniture provides the homeowner with a outside retreat where fresh air and comfort combine. To guard against natural and human elements that can shorten the life of their investment, offer your customers a UNITERS Outdoor Furniture Protection Plan.

UNITERS offers a wide range of customizable protection and service plans available for a variety of materials including wood, glass, metal, synthetic wicker, and stone; as well as shade umbrellas. Multiple terms of coverage are offered including protection and repair of stains, burns, rips, punctures, breakage and structural damage.

As always, UNITERS protection plans come with the backing of decades of industry knowledge, innovative technology, and products designed to resolve the toughest cleaning and protection issues.

Adjustable Bed

A Choice in Comfort

Adjustable beds are a popular choice among discerning consumers searching for the perfect night’s sleep. To protect their investment in comfortable rest, UNITERS offers protection plans with various terms of coverage. Combining some of the benefits of a UNITERS furniture protection plan with coverage of the adjustable bed’s moving parts, Adjustable Bed plans offer protection against bed framework damage as well as the repair or replacement of mechanical and electrical components.

As always, UNITERS protection plans come with the backing of decades of industry knowledge, innovative technology, and products designed to protect and guard against spills, stains, or damage.

Area Rug

Covered Step by Step

Area rugs not only enhance the appearance of a home’s interior, but are typically showcased in the highest traffic areas as well. From exquisite hand woven wool to modern synthetic rug materials, your customers can protect their investment and retain the beauty of all styles and sizes of area rug. With coverage terms available from simple stain protection to full coverage against rips, tears, punctures, burns, and fringe, UNITERS Area Rug Protection Plans are designed to provide peace of mind to the consumer.

As always, UNITERS protection plans come with the backing of decades of industry knowledge, innovative technology, and products designed to resolve the toughest cleaning and repair issues.

Mattress

Sleep Easy

Most humans will spend nearly 25 years of their life asleep in a bed. With that much usage, protecting the investment in a good night’s sleep is important to UNITERS and our business partners.

Through our customizable mattress protection plans, your customers will rest assured that they are covered, no matter what life may bring. Plans are available for multiple terms of coverage for after sale repair and care.

UNITERS mattress protection plans also come with the backing of decades of industry knowledge, innovative technology, and products developed in our Research Centre to prevent damage and wear.